Field Service Expert (Flying Doctor)

Your tasks

• Coordination and execution of service assignments for our Mikron Mill milling machines and StepTec spindles
• Creation of service reports
• Analysis and diagnosis of recurring error patterns and determination of causes in close cooperation with the development and assembly departments
• Creation of advanced PLC software diagnostics and detailed error descriptions for the software department, as well as support with troubleshooting
• Support and assistance for our sales companies and customers in technical matters in 2nd level support

Your profile

• Several years of experience in servicing CNC machines
• Very good knowledge of Heidenhain controls (from iTNC 530 onwards)
• Knowledge of applications on CNC milling machines
• Ability to work independently and motivation to acquire new knowledge
• Fluent in German and English
• Willingness to travel worldwide up to approx. 80%

Benefits

• Great career opportunities: UNITED MACHINING provides many opportunities regarding career growth. We also offer a dedicated talent management process (MyNextBigStep) to boost your career.
• Excellent learning tools: At UNITED MACHINING we provide development opportunities for everyone. We offer global learning tools as well as trainings and specialized courses.
• Sustainability and innovation focus: We have high sustainability and innovation goals. Let's work towards a sustainable future together.