Technical Account Manager (Romandie & Tessin)

Our client is a well-established international company serving industrial customers across Switzerland. To strengthen its commercial team, we are seeking a technically minded and customer-oriented professional to manage and develop business activities throughout the French-speaking region of Switzerland.In this role, you will be responsible for the comprehensive support of French-speaking customers within the General Industry & Specialty Products business segment. You will primarily work from customer sites and your home office, while maintaining regular presence at the company's Swiss headquarters.

• Provide professional, service-oriented support to customers within your assigned territory and coordinate with relevant suppliers when required.
• Develop business opportunities within existing markets and actively acquire new customers in line with the company's growth strategy.
• Identify market trends and derive appropriate commercial and technical actions.
• Recognize innovation and optimization potential related to products, applications, and processes.
• Plan, organize, develop, and deliver customer training programs.
• Ensure effective and efficient complaint and claims management.
• Prepare customer reports and support CRM/database maintenance activities.
• Handle various administrative tasks, including the preparation of statistics, analyses, and management reports.

• Completed technical training, ideally within the paint, coatings, or industrial finishing sector
• Commercial/business education with a strong technical affinity and several years of experience in a similar customer-facing technical sales role.
• Sound knowledge of liquid coating products and industry-specific paint/coating systems.
• Strong communication and presentation skills, combined with a proactive sales mindset.
• Flexible, innovative, and continuously driven to improve products, processes, and customer solutions.
• Persistent, open-minded, and motivated to identify and implement optimization opportunities.
• Team-oriented with a constructive feedback culture, strong commitment, loyalty, and reliability.
• Results-driven with a hands-on attitude and a strong customer-service orientation.
• Fluent French and very good German language skills, both written and spoken, are essential.
• Good English skills are highly desirable.
• Proficient in Microsoft Office applications; SAP user experience is considered an advantage.