Workplace Experience Receptionist

For our growing Facility Management organisation at a client in Geneva we are looking for a:
Workplace Experience Coordinator:
Your main tasks:

• First point of contact for all those entering the facility. Greet them with a friendly and welcoming demeanor. Issue visitor and parking passes and follow security protocols. 
• Make a memorable first impression by answering the telephone in a professional manner. Create presentations and speak to various-sized groups. 
• Arrange and confirm recreational, dining, and business activities on behalf of the requestor. 
• Manage janitorial or maintenance work orders as needed. Coordinate and execute workplace services including mail, office supply services, and onboarding. 
• Acknowledge inquiries or complaints from employees, guests, and co-workers. Provide solutions in a professional customer service-driven manner. 
• Organize and manage on-site events. This includes securing event space, set up and tear down of the room, and delivery of supplies. 
• Follow property-specific security and emergency procedures. Notify appropriate parties to ensure the safety of all individuals in the building. 
• Coordinate with vendors who supply services or goods to the workplace. 
• Explain detailed and/or complicated information within the team. Follow specific directions as given by the manager. 
• Impact through clearly defined duties, and methods and tasks are described in detail. Use existing procedures to solve straightforward problems while having a limited opportunity to exercise discretion. 

Your profile:

• High School Diploma or GED with up to 2 years of job-related experience. 
• Ability to follow basic work routines and standards in the application of work. 
• Communication skills to exchange straightforward information. 
• Working knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc. 
• Strong organizational skills with an inquisitive mindset.