Lab IT Administrator (temporary 12 months)

The Lab IT Administrator is responsible for the day to day administration, support, and stability of laboratory IT systems and applications.
The role ensures reliable operation of lab applications and infrastructure, provides first  and second line support to laboratory users, and acts as the key interface between laboratory operations and central IT.

• Oversee the administration and functionality of laboratory systems and applications, including onboardings, regular updates and troubleshooting
• Collaborate with IT, Quality, and vendors to resolve complex technical issues
• Write and review documents related to laboratory systems and applications (for example qualifications, SOPs)
• Support planned changes, deviations, CAPA
• Support IT systems and infrastructure
• Ensure laboratory software and systems are functioning efficiently, performing upgrades as needed
• Provide technical support for laboratory personnel using scientific applications
• Troubleshoot common issues, offer solutions, and escalate complex issues to the IT team when required
• Maintain documentation on system configurations, troubleshooting guides, and procedures
• Monitor and check compliance laboratory systems and applications with (internal) regulations, as well as the higher-level / official regulations and guidelines (ISO 9001, GMP)
• Assist with customer audits and regulatory authority inspections

• Excellent interpersonal and customer service skills
• Ability to communicate effectively with laboratory personnel to identify IT needs, provide timely IT solutions and adapt to shifting priorities
• Familiarity with GMP regulations, data integrity, and quality requirements
• Knowledge of scientific applications, such as Chromeleon, and their troubleshooting processes
• Experience in IT infrastructure
• Experience with system integration and optimization in a laboratory setting
• Strong organizational skills with a focus on maintaining accurate documentation