Payment Specialist (80-100%) (12-month contract)

Payment Specialist (80-100%) (12-month contract)

As part of our Technology & Operations unit, and more specifically within the Operations department, in an environment of constant technological and regulatory change, we are looking to strengthen the Payment Transactions department. You will join a team of nine people responsible for controlling and executing transfer orders.

YOUR ROLE

• Process account closures accurately and promptly to adhere to regulatory requirements and internal policies, ensuring smooth account management transitions for clients.

• Analyze, control, and execute various types of incoming payments, including client incoming funds, bank-to-bank transfers, and manual entries, to manage cash flows effectively and maintain accurate financial records.

• Analyze, control, and execute different types of outgoing payments, such as customer payments, bank-to-bank transfers, standing orders, QR payments, managing pending LSVs, and processing DTA/CSV/SAP files, to facilitate seamless and secure fund transfers.

• Manage the bank's various mailboxes efficiently, responding to inquiries and requests from internal clients in a timely and professional manner to provide excellent customer service and support.

• Process management fees accurately and in compliance with established guidelines to ensure correct billing and financial reporting.

• Manage broadcast and analyze requests from Business Process Outsourcing (BPO) partners for changes in correspondent relationships, ensuring smooth communication and operational efficiency.

• Conduct investigations and resolve pending reconciliations related to outgoing payments, incoming funds, and correspondent fees meticulously to uphold financial accuracy and resolve discrepancies promptly.

• Actively participate in IT projects, contributing insights and expertise to drive successful project outcomes and enhance operational systems for improved efficiency and effectiveness

YOUR PROFILE

• Professional Maturity from a business school or CFC

• Experience 3 to 5 years in banking operations, more specifically to payments (SWIFT, SIC, EUROSIC, SEPA)

• Ability to maintain strong knowledge of SWIFT messages

• Work effectively in a team, be flexible and dynamic

• Demonstrate excellent communication skills and respect

• Exhibit resistance to stress

• Display strong time management and prioritization skills

• Possess excellent analytical and critical skills

• Implement improvements and innovation (new ideas or methods to execute certain tasks)

• Be proficient in French and English (level B2 or above), with other languages as a plus

• Resident in Switzerland or willingness to relocate