Embedded Sales Lead

What this job can offer you

At Remote, we understand the value of supporting our team members both personally and professionally. Here's what you can expect when you join us:

• Work from Anywhere: We are a fully remote company, allowing you the flexibility to work from anywhere in the world. Whether you prefer working from home, a local café, or while traveling, we support your unique work style.
• Competitive Compensation: We offer a competitive salary package that reflects your skills and experience, ensuring you are fairly compensated for the value you bring to our company.
• Equity Plan: As part of our team, you’ll have the opportunity to participate in our equity plan, aligning your success with the long-term success of the company.
• Health & Wellness: We prioritize the well-being of our employees with a comprehensive benefits package. This includes health, dental, and vision insurance, as well as mental health support services.
• Paid Time Off (PTO): We offer generous paid time off, including national holidays, vacation days, and personal days, so you can maintain a healthy work-life balance.
• Learning & Development: At Remote, we encourage continuous growth and development. You’ll have access to professional development resources, learning platforms, and an annual stipend to further your skills and advance your career.
• Parental Leave: We offer paid parental leave for new parents, ensuring you have the time and support you need to bond with your new family member.
• Diversity & Inclusion: We are committed to building a diverse and inclusive team. We celebrate different perspectives and strive to create an environment where everyone feels valued and respected.
• Team Building: Even though we’re a remote-first company, we prioritize team connection through virtual events, retreats, and opportunities to collaborate with your colleagues across the globe.

What you bring

• Proven experience in channel sales, sales, or partner management, ideally in a SaaS or technology-driven environment.
• Sales Expertise: A deep understanding of the full sales cycle, including managing complex sales processes from lead generation to closure.
• Relationship Management: Excellent interpersonal and relationship-building skills to support partner success and foster long-term partnerships.
• Salesforce Expertise: Experience using Salesforce (or similar CRM) to manage pipelines, leads, and sales data accurately.
• Problem-Solving: Proactive approach to resolving partner challenges, with a focus on results and customer satisfaction.
• Training & Enablement: Ability to train and enable partner teams with strong communication and presentation skills.
• Attention to Detail: Strong organizational skills to ensure accuracy in Salesforce, forecasting, and reporting.
• Adaptability: Comfort working in a fast-paced, remote environment, with the ability to pivot and adjust strategies based on changing priorities.
• Team Player: Collaborative mindset, with a willingness to engage cross-functional teams to support partner success.
• Writes and speaks fluent English, proficiency in French is preferred.
• It's not required to have experience working remotely, but considered a plus

Key Responsibilities

Driving Revenue (50%)

• L2 Sales Support: Provide Level 2 sales support to partner sales teams. This includes addressing complex sales inquiries, offering insights on best practices, facilitating the resolution of any challenges that arise during the sales process, and providing partners with the necessary resources to close deals effectively.
• Lead Management: Manage all partner-referred leads and own the complete sales cycle. This includes tracking leads from initial contact through to closure, ensuring timely follow-ups, and managing the full sales cycle.
• Pipeline Management: Ensuring a clean pipeline, and accurate forecasting for direct referrals to Remote, and also forecasting partner revenue for accurate GTM reporting.

Supporting Partner Sales Teams (35%)

• On-the-Job Training: Support sales enablement with the design and deliver comprehensive on-the-job training sessions for partner teams. Focus on equipping partners with the knowledge and tools needed to sell our services effectively, including product features, competitive positioning, and objection handling techniques.
• Sales Support Channel: Own the Slack sales support channel, serving as the primary point of contact for partner sales inquiries. Facilitate real-time communication, provide quick responses to queries, and ensure partners have the support they need to succeed in their sales efforts. Pull in DRIs from specialized teams when necessary.

Building Processes & Reporting (15%)

• Deal Closure and Salesforce Management: Ensure timely closure of all deals while maintaining the accuracy and cleanliness of Salesforce records. Regularly audit and update partner information to reflect current statuses, ensuring all data is reliable and actionable.
• Role Framework Iteration & Strategic Planning: Continuously iterate on the role framework as it develops, adapting strategies and processes based on feedback, performance metrics, and industry trends to ensure alignment with business goals and partner needs. Plan partner success over time with a strategic plan for driving revenue and automating the role.

Benefits

• work from anywhere
• flexible paid time off
• flexible working hours (we are async)
• 16 weeks paid parental leave
• mental health support services
• stock options
• learning budget
• home office budget & IT equipment
• budget for local in-person social events or co-working spaces