Technical Key Account Manager

Technical Key Account Manager (f/m/d)

Food & Beverage

We are looking for an agile and innovativ individual with a passion for technology, customer success and sustainable business growth. In this role, you will lead technical project management activities, build long-term customer relationships, provide strategic support and drive initiatives that increase sales while ensuring the successful implementation of projects. 

Key Responsibilities

• Technical consulting in the customer's product (pre-)development process
• Acquisition of new orders via technical contacts with the customer
• Support with enquiries and clarification of technical specifications with the customer
• Independent implementation of projects and coordination of internal & external resources (suppliers) to ensure the project success
• Clarification of technical customer requirements
• Channelling essential technical information / innovations from the market into the organisation
• Leading weekly interdisciplinary coordination meetings with production planning
• Primary point of contact for customers regarding project planning and execution
• Supporting the Head of Sales in commercial discussions with the customer
• Regular customer reporting
• Ensuring compliance with the agreements in the contract
• Identifying and developing new opportunities/services to improve profitability
• Future-oriented coordination of customer needs and requirements

What We're Looking For

• Solid foundation through formal training with proven expertise in project management and a profound technical understanding
• Strong communication skills and sensitive approach in dealing with customers / strategic partners
• Experience in sensitive commercial negotiations
• Experience in manufacturing processes in the food and beverage sector
• Agile, innovative, analytical mindset and systematic work method to develop customised solutions
• Assertiveness, a strong team spirit and exceptional service orientation
• Fluent in English and German (both min. C2), French is an advantage

What We Offer

• Competitive salary
• Flexible working hours and hybrid work options (where applicable)
• Strong support for professional development and further education (incl. financial contribution)
• At least 5 weeks of vacation + additional days based on age + option to buy extra leave
• Above-average pension fund with higher employer contributions
• Comprehensive health & wellbeing program (checks, trainings, activities)
• Attractive employee discounts and partner benefits
• Free parking
• Company events and a collaborative, people-oriented culture

Ready to join us? Click “Apply now”

Datwyler is an equal opportunity employer and strictly prohibits unlawful discrimination based upon an individual’s race, color, religion, gender, sexual orientation, gender identity/expression, national origin/ancestry, age, mental/physical disability, medical condition, marital status, veteran status, or any other characteristic protected by law.

We are convinced that people make the difference. At Datwyler, you will experience diversity and a wide range of career opportunities that only an international company can provide. Together, we are increasing our agility, accelerating digitalization and fostering sustainability. For motivated and talented employees, we offer interesting development opportunities with training and assignments in a global environment. With us, you can contribute with all of your creativity and all your ideas.