ServiceNow Senior Technical Architect 100%

At Julius Baer, we celebrate and value the individual qualities you bring, enabling you to be impactful, to be entrepreneurial, to be empowered, and to create value beyond wealth. Let’s shape the future of wealth management together.

We are seeking a ServiceNow Senior Technical Architect to join our IT Service Management engineering team. In your role you will be the main technical architect of ServiceNow for Bank Julius Baer.

YOUR CHALLENGE

• Define and drive the end-to-end ServiceNow architectural strategy, ensuring scalability, security, and alignment with Julius Baer’s digital transformation goals
• Serve as the leading technical authority on the ServiceNow platform. Design integrations, configure workflows, and champion best practices across incidents, changes, requests, and CMDB
• Analyse complex business and IT service management challenges, delivering innovative, sustainable solutions within the ServiceNow ecosystem
• Guide development teams and stakeholders in implementing ServiceNow-based solutions. Promote reuse, standardization, and compliance across domains
• Collaborate closely with ITSM, DevOps, Security, and business representatives. Clearly communicate designs, risks, and benefits to both technical and non-technical audiences

YOUR PROFILE

• Bachelor’s degree in computer science, Information Technology, or a related field
• Strong technical expertise in ITIL frameworks and proven experience applying IT service management best practices
• Proficient in ITSM tools such as ServiceNow, with hands-on experience managing incidents, changes, and service requests
• Solid understanding of enterprise IT infrastructure and its integration within end-to-end service delivery processes
• Experience of at least 7 years as ServiceNow Senior Technical Architect
• Certified Technical Architect (CTA) certification
• Fluent written and spoken English. German is a plus

We are looking forward to receiving your full job application through our online application tool. Further interesting job opportunities can be found on our Career site.

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Why join Julius Baer?

At Julius Baer our employees enjoy the benefits of a global company with the support and collegiality of a much smaller one. We are growing quickly, but we remain dedicated to maintaining our accessible structure with flat hierarchies, and approachable and supportive leaders.

With offices around the world, we offer an international and stimulating work environment and the opportunity to work with a diverse team of highly motivated colleagues, bringing the best of the bank to our clients. Our core values of Care, Passion, and Excellence define the tone of how we interact with each other and our partners.

Committed to your success

Whether nurturing young talent with our renowned apprentice scheme, enabling ambitious university graduates to put theory into practice with our Graduate Programme, or providing first-class opportunities for experienced professionals, we look after our employees. We believe in continuous learning as a company and as individuals, which is why we put a focus on the health and well-being of our employees and offer flexible working options, a wide array of benefits, and extensive career development programmes.