Supply Chain Operations Specialist (m/f/d)

Responsibilities

• Execute and monitor global order management transactions in SAP S/4HANA and Fiori Apps, with a focus on third-party customer processes
• Coordinate order-related activities to ensure alignment with deadlines, compliance requirements, and customer expectations
• Act as Single Point of Contact (SPOC) for third-party customers, suppliers, and internal stakeholders
• Handle exceptions related to customs, import/export, logistics issues, quality complaints, and shipment deviations
• Ensure compliance with global trade, regulatory, and company requirements, including country-specific import processes
• Maintain audit-ready documentation, including process descriptions, working instructions, and regulatory records
• Generate, analyze, and share SAP and Fiori reports to support decision-making and operational transparency

Profile

• High attention to detail, especially when managing time-critical and compliance-sensitive transactions
• Strong understanding of supply chain operations, logistics, and order fulfillment processes
• Confident communicator able to interact professionally with customers, suppliers, and internal teams
• Structured and analytical thinker with strong problem-solving and exception-handling skills
• Comfortable working in a highly regulated, global environment with strict compliance requirements
• Proficient in SAP SD/MM and reporting tools, with a willingness to adapt to new systems and processes
• Open-minded, team-oriented professional with strong organizational and multitasking abilities

Benefits

• Long-term opportunity in a global, highly visible supply chain function supporting diagnostics and NGO partners
• Hands-on exposure to complex international supply chains, regulatory frameworks, and SAP S/4HANA environments
• Direct impact on operational excellence and compliant product delivery across global third-party channels