Customer Service Coordinator

Job Description

• Handle all back-office activities,
• Ensure daily phone follow up with clients,
• Prepare, control, register and send out invoices to customers,
• Provide administrative support to operations activities,
• Liaise with the laboratory supervisor to coordinate the activities,
• Support the organization of events such as trainings of externals,
• Maintain databases,
• Assist and work on various projects apart from main activities,
• Ensure appropriate filing and archiving,
• Ensure the absolute compliance of his actions with the Code of Integrity

Qualifications

• CFC “Employé de Commerce”
• 2 years experience
• Good command of MS Office tools and MS Outlook
• Fluent in French and German, Italian and/or English are a plus
• Reliable, flexible and accurate
• Team oriented
• Customer focused
• Good communication skills (oral and written)
• Scientific knowledge is a plus