COMMERCIAL OPERATIONS DIRECTOR

Richemont, one of the world leaders in the luxury sector, has various Houses specializing in jewelry, watches and high-end accessories. Each Maison proudly embodies a tradition of style, quality and craftsmanship and Richemont strives to preserve the heritage and identity specific to each of them. At the same time, we are committed to innovating and designing new products in line with the values of our Houses, through a process of permanent creativity.

COMMERCIAL OPERATIONS DIRECTOR

Permanent Contract

Plan-les-Ouates

FOR THOSE WHO SEEK EXCELLENCE

Join one of the most respected Maisons in fine watchmaking where excellence is both a given and a never-ending quest. Play your part in driving our collective success.

YOUR ROLE

Reporting to the Chief Commercial Officer, we are seeking a Commercial Operations Director to drive the strategic and operational performance of our network. In close collaboration with international markets, this leadership role is pivotal in optimizing business forecasting, reporting, merchandising, and overall performance across all channels and international markets.

Leadership of a team of 7, ensuring that all network performance strategies and business planning, align with our company’s growth objectives. Market knowledge, expertise and understanding, analytical expertise and strategic mindset will be crucial in supporting sales forecasting, reporting, and performance optimization.

PLAYING YOUR PART

Performance

• You will be responsible for Forecasting & Reporting of performance, by market, by network
• You will be responsible for building in close collaboration with Finance departments all Budget and LE exercises
• You will provide strategic recommendations to improve sales, profitability, and operational efficiency
• You will develop and maintain sales forecasts and business reports
• You will analyse network, business, and product performance, identifying growth opportunities
• You will present performance insights and strategic recommendations to management
• You will lead the business performance analysis of network and international markets

Merchandising & Stock Management

• You will oversee assortment planning and stock allocation across the retail network
• You will lead the product performance analysis of collections, SKUs and novelties
• You will establish in collaboration with key departments, product lifecycles and relevant stock monitoring
• You will work closely with the Supply Chain team to ensure optimal product availability and inventory management

Team Leadership & Collaboration

• You will manage and mentor a team of 7 people across performance management, business planning, and analysis
• You will foster cross-functional collaboration with Finance, Product Marketing, Supply Chain and Retail Operations teams

WHAT WILL MAKE YOU SUCCESSFUL?

Success in this role will require

• 10 years minimum of experience in retail, with strong expertise in business performance management, planning and merchandising
• Experience in international retail markets as a Commercial leader in mandatory
• Proven leadership skills, with a track record of managing cross-functional teams
• Strong analytical mindset with proficiency in forecasting, reporting, and performance analysis
• Excellent communication and stakeholder management skills
• Fluent in English and French, additional languages are a plus

Vacheron Constantin celebrates 270 years as the world’s oldest watchmaker in continuous production since 1755.  Headquartered in Geneva, Switzerland, we operate a global retail network of nearly 200 points of sale across 36 countries. Every member of our exceptional global community of watchmakers, artisans and dedicated professionals share a common devotion to our exceptional heritage and a passion to trailblaze an even brighter future. 

If this fires your imagination, we welcome your application.

#Richemont #WeCraftTheFuture