Internship in Technical Training Development/Instructional Design (limited 6-8 months, 80-100%, all genders)

Are you passionate about engaging digital learning content and curious about airline operations? Join our Crew Planning & Disposition team at Swiss and support Training & Knowledge Management by creating training resources, ensuring our team has the skills and knowledge they need to succeed!

Starting date: March 01, 2026

You may apply in English or German

Tasks

During this internship, you’ll use Articulate Rise to create engaging digital learning content focused on essential knowledge for the Crew Planning & Disposition department. You’ll translate complex technical information, such as legal documentation and IT software procedures, into simple content.

• Independently design and develop web-based training (WBT) concepts using Articulate Rise. This includes writing scripts, producing videos or screenshots, and designing interactive elements and exercises to make learning engaging.
• Create tests to measure learning success and ensure that learning goals are met.
• Ensure training materials are of high quality and delivered on time.
• Work closely with stakeholders to gather information and verify the accuracy of materials.
• Opportunity to take on additional learning and training tasks that align with your strengths.

Requirements

Our team is diverse in nationality and background, and values motivation and skills over your specific degree. We seek someone who can work independently yet enjoys teamwork, likes working both in-person and remotely within our hybrid culture and meets the following criteria:

• You have an HF diploma or are a Bachelor’s/Master’s student or graduate (with at least three semesters completed), preferably in Instructional Design, Education, Communications, Business, or a similar area, and you’re familiar with the basics of instructional design or e-Learning
• You are interested and motivated to learn about crew planning topics and can adapt quickly to even technical topics and systems
• You know how to work with modern tools (MS 365, Miro, Generative AI, etc.)
• Ideally, you have hands-on experience with Articulate Rise (video editing or graphic design is a plus)
• You have strong written communication skills and pay attention to detail
• You feel confident communicating in English (German is a plus)

About Swiss International Air Lines AG

Swiss International Air Lines (SWISS) is Switzerland’s leading air carrier. With one of Europe’s most advanced aircraft fleets, SWISS is a premium airline that provides direct flights from Zurich and Geneva to keep Switzerland connected with Europe and the world. Its Swiss WorldCargo division offers an extensive range of airport-to-airport airfreight services for high-value, time-critical and care-intensive consignments. SWISS embodies Switzerland’s traditional values and is dedicated to delivering the highest product and service quality. The company has also set itself ambitious CO2 goals, and plans to halve its 2019 net CO2 emissions by 2030 and make its business and operations entirely carbon-neutral by 2050, particularly by promoting the use of sustainable aviation fuels. SWISS is part of the Lufthansa Group, and is also a member of Star Alliance, the world’s biggest airline network.